This is an English translation for convenience. In case of any discrepancy, the Hebrew version shall prevail.
This policy explains what information LAVÈÈ collects, why, who it is shared with and what rights you have. It was written in accordance with the Israeli Protection of Privacy Law, 5741-1981, and the Israeli Communications Law (Telecommunications and Broadcasting) regarding advertising messages. LAVÈÈ does not sell personal information and does not buy mailing lists.
Who is responsible for the information
LAVÈÈ, exempt dealer, Yerushalayim 116, Rishon LeZion. For any privacy inquiry: jewelrylavee@gmail.com or WhatsApp 054-7004625.
What we collect
- Contact and shipping details: name, phone, email and address.
- Order details: what was ordered, when and for how much.
- Technical information: device and browser type, IP address, cookies, pages viewed and actions on the site.
- Content of inquiries: what you wrote to us on WhatsApp, by email or in a form.
- Reviews: what you wrote in a review of a piece.
Credit card details are entered directly in the secure payment system and are not stored by us.
Do you have to provide information
There is no legal obligation to provide us with information. However, without a name, phone, email and address we cannot process and ship your order.
How we use the information
- Processing your order, payment and shipping, and sending confirmations and receipts.
- Customer service and answering inquiries.
- Preventing fraud and securing the site. For this, Shopify runs limited automated checks, for example a temporary block after repeated failed payment attempts. These checks make no other decisions about you.
- Improving the site and measuring advertising.
- Marketing messages, only to those who agreed to receive them (see below).
Who we share it with
- Shopify, the platform that runs the store, and payment providers. You can read how Shopify uses information in the Shopify privacy policy.
- Shipping companies: only the details needed for delivery.
- Our reviews service: to send review requests and display reviews on the site.
- Meta and Google measurement and advertising tools (see below).
- Authorities, when required by law.
Meta and Google advertising and measurement tools
The site uses the Meta pixel (Facebook and Instagram), including advanced matching and the Conversions API, and Google's measurement and advertising tools. These tools receive information about actions on the site (viewing products, adding to cart and purchasing) and technical information. When you make a purchase, they may also receive contact details, such as email and phone, in encrypted form. The information is used to measure advertising, show relevant ads and improve the site. Meta and Google also process the information under their own privacy policies.
How to opt out: you can block cookies in your browser; disconnect the information from your Facebook account via the Off-Meta activity setting; manage Google ads on the Ad settings page; or contact us and we will handle your request.
Cookies
- Essential: run the shopping cart, checkout and account login.
- Measurement: help us understand how the site is used.
- Marketing: allow relevant ads to be shown and measured.
You can block or delete cookies in your browser settings. Blocking essential cookies may affect the cart and checkout.
Email, SMS and WhatsApp marketing
- Marketing messages are sent only to those who gave consent themselves: by ticking the consent box at checkout, or by choosing to join the club or sign up in the signup window. At checkout, the consent box is not pre-ticked.
- Consent is not a condition of purchase.
- Every marketing message is marked "פרסומת" (advertisement) and includes the business name and a way to unsubscribe.
- You can unsubscribe at any time and in any way: via the unsubscribe link, by replying "הסר" (remove), on WhatsApp or by email. We will handle your request promptly.
- Messages about your order itself, such as order confirmation and shipping updates, are not marketing and are sent even without signing up.
Reviews
After your order arrives, we may send you a request to write a review. A review you write will be displayed on the site with the name you chose to show, and we will not display your email or phone.
Where it is stored
The information may be stored on servers outside Israel, with providers committed to an adequate level of protection.
How long we keep it
Order records and receipts are kept as required by tax law. All other information is kept for as long as needed to provide the service, comply with the law and resolve disputes, and is then deleted.
Information security
The site is secured with encryption (SSL), and access to information is limited to us and to providers who need it to provide the service. No security measure is perfect, so if a security incident affecting your information occurs, we will notify you as required by law.
Your rights
- To review the information kept about you.
- To ask us to correct inaccurate information or delete information.
- To unsubscribe from marketing at any time.
Contact us by email at jewelrylavee@gmail.com or WhatsApp 054-7004625 and we will respond promptly. If you did not receive a satisfactory response, you may file a complaint with the Israeli Privacy Protection Authority.
Minors
The site is not intended for anyone under 18.
Changes to this policy
We may update this policy from time to time. The updated version will be published on this page with the date of the update.
Last updated: November 2026.