Shipping policy
This is an English translation for convenience. In case of any discrepancy, the Hebrew version shall prevail.
Free shipping on every order over ₪299, anywhere in Israel.
- Orders under ₪299: shipping fee of ₪30.
- Home delivery time: 3 to 6 business days.
- Free self-pickup: pickups are on Thursdays from Yerushalayim 116, Rishon LeZion. We will let you know when your order is ready for pickup.
- Business days: Sunday to Thursday, excluding Friday, Saturday, holidays and holiday eves.
- When your order ships, we will email you the shipping details and a tracking number, if available.
- Every piece is shipped in packaging that protects it in transit.
- If a delivery is delayed beyond the time we committed to, you may cancel the transaction with no cancellation fee.
- Package arrived damaged: take a photo and contact us within 48 hours of receiving it.
- A shipment returned due to an incorrect address will be resent for an additional fee.
Questions: WhatsApp 054-7004625 or jewelrylavee@gmail.com